Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the ShipSplit application, website, and related services (collectively, the “Service”) provided by Unitedly Studio LLC (“ShipSplit,” “we,” “us,” or “our”).
By installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
If you are using the Service on behalf of a business or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
1. The Service
ShipSplit is a Shopify app designed to help merchants manage vendor-based shipping logic, product assignments, shipping rules, and related shipping-rate workflows.
Features may include, without limitation:
- Importing or syncing store data from Shopify
- Vendor, category, or shipping profile mapping
- Product assignment workflows
- Shipping rule configuration
- Test or preview shipping logic
- Carrier-service related functionality
- Billing, plan, and subscription management
We may add, remove, or modify features from time to time.
2. Eligibility and Account Requirements
To use ShipSplit, you must:
- Be at least the age of majority in your jurisdiction
- Have authority to act on behalf of the Shopify store using the Service
- Provide accurate and complete information when required
- Comply with these Terms, Shopify’s terms, and applicable law
You are responsible for maintaining the security of your Shopify account, store access, and any credentials used with the Service.
3. License and Permitted Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business use in connection with your Shopify store.
You may not:
- Copy, resell, lease, sublicense, or commercially exploit the Service except as expressly permitted
- Reverse engineer, decompile, disassemble, or attempt to derive source code, except where law forbids that restriction
- Interfere with or disrupt the integrity or performance of the Service
- Use the Service in violation of law, regulation, or third-party rights
- Use the Service to transmit malicious code, spam, or harmful material
- Attempt to gain unauthorized access to the Service or related systems
4. Merchant Responsibilities
You are responsible for:
- Your store configuration and operational decisions
- The accuracy of products, shipping profiles, rules, and related data you configure or sync
- Reviewing and validating shipping logic before relying on it in live commerce operations
- Ensuring your store policies and customer communications comply with applicable law
- Complying with Shopify requirements and any third-party terms applicable to your store
ShipSplit provides tools and logic support, but you remain responsible for how shipping settings and checkout experiences are used in your business.
5. Shopify Platform Dependency
ShipSplit operates in connection with Shopify and depends on Shopify systems, APIs, permissions, billing infrastructure, and platform behavior.
We are not responsible for outages, changes, limitations, or actions by Shopify that affect the availability or functionality of the Service.
Your use of ShipSplit may also be subject to Shopify’s own terms, policies, and billing rules.
6. Billing Terms, Plans, and Trials
A. Paid Plans
Certain features of ShipSplit may require a paid subscription. Pricing, plan names, feature limits, and usage allowances may be described in the app, on our website, or in Shopify billing prompts.
B. Trials
We may offer a free trial or limited access period. At the end of the trial, continued use of certain features may require a paid subscription.
C. Shopify Billing
Where applicable, billing may be processed through Shopify’s billing system. By approving charges through Shopify, you authorize the applicable recurring or one-time charges presented to you.
D. Billing Terms
Paid plans renew according to the billing interval presented at the time of approval through Shopify unless cancelled before the next renewal date. Upgrades, downgrades, plan changes, trial conversions, and any applicable proration are handled according to Shopify’s billing rules and the charge details shown to you at checkout or in the Shopify admin.
If your plan includes usage-based charges, you authorize us to submit those charges through Shopify for billable app usage that is clearly disclosed in the app or related billing prompts.
Uninstalling the app or cancelling a subscription stops future renewals, but does not automatically entitle you to a refund for charges already incurred unless required by law or expressly stated otherwise in writing.
E. Plan Limits
ShipSplit may enforce plan-based limits, including limits on vendor shipping profiles, usage, or feature access. If you exceed your plan allowance, some functionality may be limited until you reduce usage or upgrade your plan.
F. Changes to Pricing
We may change pricing, plans, or features from time to time. Changes will apply prospectively and, where required, be presented through Shopify or otherwise communicated before taking effect.
G. Refunds
Except where required by law or expressly stated otherwise in writing, fees are non-refundable once charged.
7. Data and Privacy
Our collection and use of information is described in our Privacy Policy, available at:
xtnsn.pro/privacy
By using the Service, you acknowledge that we may process information as described in that Privacy Policy.
8. Intellectual Property
The Service, including its software, design, text, graphics, interfaces, workflows, and all related intellectual property rights, is owned by or licensed to Unitedly Studio LLC and is protected by applicable intellectual property laws.
Except for the limited rights expressly granted in these Terms, no rights are granted to you.
You retain ownership of your store data and content, subject to the rights you grant us to operate the Service.
9. Feedback
If you provide suggestions, ideas, comments, or feedback about ShipSplit (“Feedback”), you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, modify, and incorporate that Feedback without restriction or compensation to you.
10. Service Availability and Changes
We may update, modify, suspend, or discontinue all or part of the Service at any time, with or without notice.
We do not guarantee that the Service will be uninterrupted, error-free, or available at all times.
We may perform maintenance, apply updates, or make technical changes that affect availability or functionality.
11. Disclaimers
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY NAME] DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
Without limiting the foregoing, we do not warrant that:
- The Service will meet your requirements
- The Service will always be available, secure, or error-free
- Shipping results, rate outputs, or configuration outcomes will always be complete, correct, or suitable for your business needs
- Any defects will be corrected within a specific timeframe
You are responsible for independently reviewing and validating the Service in your own store environment before relying on it operationally.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY NAME] AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
- The amount you paid to us for the Service in the twelve (12) months before the event giving rise to the claim
- One hundred U.S. dollars (US $100)
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Unitedly Studio LLC and its affiliates, officers, directors, employees, contractors, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your use of the Service
- Your violation of these Terms
- Your violation of applicable law
- Your store content, data, shipping settings, or business operations
- Your infringement or violation of any third-party rights
14. Suspension and Termination
We may suspend or terminate your access to the Service at any time if:
- You violate these Terms
- Your use poses a security, legal, or operational risk
- Shopify suspends, removes, or restricts your app or store access
- Required billing charges are not approved or paid
- We discontinue the Service
You may stop using the Service at any time by uninstalling the app from your Shopify store and ceasing use of the Service.
Termination does not relieve you of obligations accrued before termination, including payment obligations.
15. Effect of Uninstall or Termination
Upon uninstall or termination:
- Your right to use the Service ends
- Access to app functionality may stop immediately
- App-managed configurations or operational behavior may no longer function
- We may delete or de-identify app data in accordance with our Privacy Policy and legal obligations
You are responsible for reviewing your store and shipping setup after uninstalling the app.
16. Governing Law and Disputes
These Terms are governed by the laws of Wyoming, United States, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved in the courts located in Wyoming, United States, and you consent to the personal jurisdiction and venue of those courts, unless applicable law requires otherwise.
If you want arbitration language instead of court venue, this section can be rewritten accordingly.
17. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the “Last Updated” date above and may provide additional notice where required.
Your continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms.
18. Entire Agreement
These Terms, together with our Privacy Policy and any applicable pricing or billing terms presented through Shopify or the Service, constitute the entire agreement between you and Unitedly Studio LLC regarding the Service and supersede any prior or contemporaneous understandings relating to the Service.
19. Severability and Waiver
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision or any other right.
20. Contact Information
If you have questions about these Terms, please contact us at:
- Unitedly Studio LLC
- Email: support@xtnsn.pro
- Website: xtnsn.pro